Privacy Policy – The Ashnoor

Last Updated: 06 December 2025

At The Ashnoor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we collect:

Full Name
Phone Number
Email Address
Shipping Address
Billing Information (if applicable)

b. Automated Information

When you browse our website, we may collect:

IP address
Device information
Browser type
Pages visited
Cookies and tracking data

c. Social Media Interactions

If you contact us through Facebook, WhatsApp, TikTok, or Instagram, we may receive information such as your profile name and messages.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Contact you regarding your purchases
Provide customer support
Improve our website and services
Send updates, offers, and promotional messages
Detect and prevent fraudulent activities

3. Sharing of Information

We do not sell or rent your information to third parties.

We may share your information only with:

Courier services (for delivery)
Payment gateways (secure transactions)
Customer service tools
Legal authorities (if required)

All third-party partners are trusted and follow strict data protection rules.

4. Cookies

We use cookies to improve your shopping experience by:

Remembering your preferences
Saving your cart items
Understanding website traffic

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We use secure systems to protect your data from:

Unauthorized access
Misuse
Loss or alteration

However, no online platform is 100% secure. We take all reasonable steps to protect your information.

6. Your Rights

As a customer, you have the right to:

Access your personal data
Update your information
Request data deletion
Opt out of marketing emails/SMS

To exercise these rights, contact us anytime.

7. Third-Party Links

Our website may contain links to external sites such as Facebook, Instagram, TikTok, or WhatsApp.
We are not responsible for their privacy practices or content.